Privacy Policy
Safe Mould Solutions

SafeMould Solutions is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. What Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Property or job address
- Details about your enquiry or projectAny other information you provide to us

We may also collect non-personal information such as website usage data through cookies or analytics tools.

2. How We Collect Information
We collect information in a number of ways, including:When you contact us via phone, email, or websiteWhen you request a quote or serviceWhen you engage our servicesThrough our website (e.g. contact forms)

3. How We Use Your Information
We use your information to:Respond to enquiries and provide quotesSupply equipment and servicesManage and complete projectsCommunicate with you about your jobImprove our servicesMeet legal and regulatory obligations

4. Disclosure of Information
We may disclose your personal information to:Contractors or service providers assisting with your projectSuppliers and logistics providersProfessional advisers (e.g. accountants, insurers)Government or regulatory authorities where requiredWe do not sell or rent your personal information to third parties.

5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.However, no method of transmission over the internet is completely secure.

6. Access and Correction
You may request access to the personal information we hold about you and request corrections if needed.To do so, please contact us using the details below.

7. Cookies and Website Data
Our website may use cookies or analytics tools to improve user experience and understand website traffic.You can disable cookies through your browser settings if you prefer.

8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:

SafeMould Solutions
Email: info@safemouldsolutions.com.au
Phone: 1300 907 387
Service Area: Brisbane, Gold Coast and Sunshine Coast